Terms of Service

Last updated: April 23, 2026

These Terms of Service ("Terms") govern your access to and use of the Trilad website (triladtech.com), our products, and our services (collectively, the "Services") provided by Trilad Technology US LLC and its affiliates ("Trilad", "we", "our", "us"). By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Use of the Services

  • Use the Services only for lawful purposes and in accordance with these Terms.
  • Do not attempt to disrupt, reverse engineer, or gain unauthorized access to the Services.
  • Do not misuse our products or use them in violation of applicable payment, security, or data protection laws.

3. Accounts

Some features (such as the Orbit Hub operator dashboard) require an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. Intellectual Property

The Services, including all content, software, trademarks, and logos, are owned by Trilad or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes only.

5. Third-Party Services

The Services may integrate with or link to third-party services (such as payment processors, YouTube, or Google reCAPTCHA). Your use of those services is subject to the third party's own terms and privacy policies. We are not responsible for third-party content or services.

6. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

7. Limitation of Liability

To the maximum extent permitted by law, Trilad and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill arising out of or related to your use of the Services.

8. Indemnification

You agree to indemnify and hold Trilad harmless from any claims, damages, or expenses arising from your use of the Services or your violation of these Terms.

9. Termination

We may suspend or terminate your access to the Services at any time, without notice, if we believe you have violated these Terms or applicable law. You may stop using the Services at any time.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms shall be resolved in the state or federal courts located in Delaware, except where mandatory local law of your country of residence requires otherwise.

11. Changes to These Terms

We may revise these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance.

12. Contact Us

Questions about these Terms? Email legal@triladtech.com.

Trilad Logo

Step into a new era of unattended smart retail with a solution that feels like magic but works simply. It's an experience you've never had before, designed for the world of tomorrow. Upgrade now.

Newsletter

Get product updates & industry tips.

© 2025 Trilad Technology US LLC. All rights reserved.